Imelda, Prada, Darhma & Konner – Melbourne to Los Angeles: Just wanted to drop you a quick note to let you know that our kids have arrived in perfect condition.Cheri & I would like to say THANK YOU for taking care of it all for us.
Daisy – Newcastle to Melbourne: I just wanted to pass on my huge thank you for all the effort that you and your team did for Daisy the Kerry Blue Terrier recently. It is service that we do not get any more…. but you over delivered as you always do and for that l am most grateful and this is why l always recommend you to people and that l choose to use PETS for all of my shipping . Please pass on a huge thanks to all your team and look forward to using you again. Kerry.
Lenny – Melbourne to Guangzhou: Thank you Tim – Lenny arrived safely today! Many grateful thanks! Tanya.
Wesley- Melbourne to Manchester: I just wanted to drop you a line to say that Wesley arrived back in the UK safe and sound last Thursday. I think he was extremely tired for a good few days but appears to be back to his normal self now.I also wanted to thank you for all of the time and the trouble that you went to in order to eventually get him back. There was a lot of going backwards and forwards and I was fully expecting to have to get him vaccinated again but thankfully it all worked out in the end.You help was very much appreciated so thank you once again. Paul.
Millie – Melbourne to Doha: Just wanted to let you know that Millie has arrived and is fine. Many thanks for all your help and assistance – it’s greatly appreciated. Peter.
Basil – Melbourne to Auckland: Basil arrived safe and sound in New Zealand and what initially could have been a problem was resolved.We received a video of Basil looking very happy and sound.
Thank you very much for your lovely service you will be highly recommended to my friends.
Once again thank you for the great service. Trish & Mike.
Tingu – Melbourne to Amsterdam: Tingu was delivered today afternoon. The VCK people were really helpful and I’m very happy with them. Thank you for your help through this whole process and for handling everything to ensure it goes seamlessly. I’ll definitely recommend you guys to all our friends! Tanaya.
Rose – Melbourne to New Zealand:I’ve just been on the phone to my brother in NZ, he picked Rose up from the airport earlier and says that she’s very happy and looks like she’s been very well looked after.Thank you for making this trip as pleasant as possible for Rose, it will be nice to have her there for Christmas with us! Once we’re settled, we’re also going to transport our Cat, who is being looked after by our neighbor until then, so I’ll be in touch with his details early next year. Thank you again, have a great Christmas and a peaceful new year. Sam.
Fetch – Melbourne to Manchester UK:We collected Fetch today. He was extremely excited to see us and we were relieved to finally see him. Thank you to the team for taking good care of him throughout the long and arduous journey and for the service you provided. We can finally have a restful night knowing he is safe and sound!All the best for Christmas and the New Year. Susan.
Schatz & Spatz – Melbourne to Frankfurt: I do strongly recommend PETS Service as I was absolutely satisfied with the Organization, Service and delivery of my two cats. Although there were some difficulties with the Airline just before the departure PETS Service was outstanding and everything went very smoothly. I experienced a perfect Service combined with a fair Price! Rasa, Schatz & Spatz.
Ike – Melbourne to Christchurch: Just wanted to send you a quick email to say that we all arrived safely in Christchurch. Thanks so much for getting him across and making everything so easy and straightforward. Donna.
Murphy – Melbourne to Dublin: Apologies for the delay in sending this. Murphy the Boxer arrived in Dublin well and very happy. The crate he travelled in was brilliant. He had plenty of room to move and was obviously well fed and well hydrated during his travels. He was in fantastic condition when he arrived, and the clearance after landing was very quick and easy. Thank you for the great service you have provided. We would not hesitate to recommend your company for anyone looking to transport their pet long distance as we have. Alison and Kevin.
Hoover – Melbourne to Helsinki: Hoover arrived today; he was in good shape, happy boy with a wagging tail! Here is first picture from us two together attached. We are so glad and happy to have him to here! It wouldn’t be possible without you, for no questions the best cargo company I have ever used.Thank you so so much once again – just keep on going that way and you will hear from me in autumn… Have a nice summer, warm greetings with lots of good things from Finland,Jenna, Timonen & Hoover.
Thumpa – Melbourne to Washington DC: I have just got home after picking Thumpa, our 2-year old cat, from Washington DC airport. He is in good shape albeit tired from a long travel all the way from Melbourne. We all really appreciate your help in organizing everything so quickly in a matter of a day or two, and keeping us informed including emails on a late Friday evening. I will definitely recommend you to anyone for a great price AND great service. Many thanks Deb.
Bubu – Melbourne to Guangzhou: Bubu has arrived in China and everything is good. We appreciate your service and help and will recommend you to other friends if needed. Thanks. Best regards, Rax.
Rocco & Shoshana – Melbourne to Nice: Hi Tim,We have all arrived safely, and the cats are all in good shape. A bit bewildered by the new smells and people, they spent the first couple of days under furniture and the nights very close to me, but all in all they are getting used to their new circumstances. They would have to be very picky to not like spending their days on the French riviera! I attach a couple of photos, one is of the crates being loaded up on the plane in Dubai – I saw that through the window!The other 2 are of the new masters of the universe in their new house, as you can see, no problems. Thanks again for all your help and patience. Cheers, Christine.
Lilly – Melbourne to Auckland: Thanks soooooo much Tim for organizing Lilly’s trip to Auckland !!! You were so great and helpful to deal with! She arrived safe and well…But had to pull the cage apart to fit it in my car hahaha !!! Many many many thanks. Kind regards, Max and Lilly.
Boneca – Melbourne to Rio de Janeiro: I’m sorry it took a week to write a feedback. Been jetlagged and had some internet issues. Boneca is doing very well. But it took 3 hours to get her released from the cargo terminal. Brazilian procedure is very slow. It was exhausting after a 30 hour long journey. But when I finally saw her, it was all good again. She’s settled in very well, and she’s become the leader of the pack. My mom’s dogs are scared of her!! Thank you so much for your professionalism, communication, and patience with all my queries. I’m very happy with your service overall. Adilene.
Maxy – Melbourne to Jakarta: Thank you Petex Melbourne esp Tim for the wonderful service! Maxy have reached home in Indonesia safe and sound. After his long journey flight, Maxy is now able to live freely and happily. Definitely recommend the service to others 🙂 Cheers Cynthia
Max – Melbourne to Ho Chi Minh City: Max arrived last night no problem. He came out looking very alert and happy. We would like to say thank you again for your wonderful services and the care given to our puppy during his long journey to Vietnam. I will be happy to provide referral or comment on your services whenever it is required. Regards, Yen Phan.
Chilli – Australia to Hawaii: My name is Anastasia Story and I live in Hawaii. I recently contacted a breeder of standard poodles in Australia and had my puppy shipped via PETS (Pets Express Transport Services). Needless to say was nervous about the long flight and all the various paperwork for import. Tim with PETS was extremely helpful and I was happily surprised when Tim called me the day Chili arrived to make sure my puppy had arrived safely. As soon as I got Chili home, he burst from his carrier with glee and I knew that he long trip had not fazed my happy little boy. It’s been difficult to get my Chili to stay still long enough for a picture, but I finally walked him enough to lie down! My thanks to Tim and the staff at PETS for the safe transport of my sweet Chili! Anastasia.
Peppers – Australia to England: I am pleased to advise that Peppers arrived at Heathrow Airport on schedule. Our daughter, Andrea, rang the Animal Reception Centre approximately 4 hours after his arrival to be advised that he was in good health. They were extremely helpful and courteous to her providing a good report of his wellbeing.Peppers was given to us in no time at all. He was in good condition and his cage was very clean. We were very impressed with the service provided and would be grateful if you could please pass on our thanks to the staff here. Peppers has settled into his new environment and is eating and sleeping very well and already has resumed a regular routine. I hope that you have been surviving the terrible heat wave. We have been receiving wide coverage of the devastating fires. I would also like to thank you very much for all the assistance you provided in Melbourne. You were extremely helpful and really did put our minds at rest addressing any concerns that we had. Again, our thanks and best wishes. Maree.
Peppers – Australia to England: I would also like to strongly support my wife’s comments. For my part, I wish to sincerely thank you for the very efficient, accommodating and professional service you provided from the outset up to pre departure time for Peppers. Kindly pass on our sincere appreciation to all staff and handling agents concerned for their excellent service. We will be keen to highly recommend Dogporters to other potentially interested customers in future. Keep up the good work and best regards William.
Pepper – Australia to South Africa: Dear PETS, Thank you so much for your help in taking good care of Pepper. Pepper arrived in Johannesburg safely. It’s been pleasure dealing with you guys. We will definitely tell all our friends about you. Lyn.
Romeo – Australia to Poland: To all staff at PETS,Thank you for all your wonderful work. Romeo got here safely and full of energy. We are very pleased with your services. Thank you. Mark and Jill.
Prince – Australia to America: Prince arrived safely. We collected him from Atlanta airport without any hassles. He was in great spirits. Thank you guys for being such professionals, making this move, effortless for us. Keep up the good work. Our kind regards, Sammy, Marge and Prince.
Pippi – Australia to England: Thank you for the help you gave me in transferring Pippi over to the UK. All went smoothly, and we collected her as soon as we arrived. It was very simple. Many thanks again, Best wishes for Christmas, and the coming year. Lucy Boyd.
Anna & Pete – Australia to France: Dear Tim, You did everything right – our adored cats arrived in Paris this morning and there were no issues with customs clearance. Clearance took nearly four hours (they arrived 2 hours before a vet commenced work for the day but we had been warned in advance by the cargo office) but was pretty straight forward. We’re all happy to be reunited. Thanks for all your help and advice. I particularly appreciated your phone call to Mum to confirm that the cats had departed in good condition.
Erica – Australia to Fiji: To all PETS staff, thank you for putting up with all my questions. My lovely babies got here without a hitch. Thank you all for your fantastic efforts and patience.
Quilty – Australia to England: We would just like to say thank you so much for all your help getting Quilty home safe and sound. You were very helpful over the 18 months we were in Australia. Our kindest and warmest regards. Kate, Adi and Quilty.
Marlene – Australia to UAE: Thanks so much for your professional services, the cats arrived safely and well and are now at home in Ras Al Khaimah. They are quite relaxed and already complaining that they want to go outside and explore. It took nearly 3 hours after we landed to finally have them in our car – Emirates bureaucracy. Anyway – we finally got through everything OK and thank you once again for being so professional. I will happily recommend you to any friends needing pet transport.
Chi & Bobo – Australia to Pakistan: Thank you PETS, Guys just a quick one to let you know that Chi and Bobo got here in perfect condition. They are settling in quite well and are ready to make their first appearance in the KCP dog show in Lahore. Thank you for all your efforts in getting them here, we greatly appreciate it. Best regards and wishes from Saeed and Ruby.
Marlo – Australia to Indonesia: Just informing you that Marlo has arrived safely in Jakarta. The flight got here on time and she was released from the cargo area at 8.30pm. She seems happy and did not look distressed, however curious and confused with her new surroundings. Will keep you posted! Regards, Nonie.
Shrek – Australia to UAE: Hi Tim, thanks so much for your help. Shrek has arrived safe and well and is settling into her new home. She loves looking out the window from 30 floors up watching the construction workers. When we collected her from the air cargo place there were a couple of other pets waiting to be collected and a HUGE white tiger was just leaving! Apparently it arrived from Moscow and was leaving for South Africa. Anyway, thanks again. Megan and Shrek.
Emma – Australia to Hawaii: Hi Tim, I just wanted to let you know that Emma arrived safely in Honolulu at 0930. She is beautiful and I fell in love with her at first sight! Once again I can’t thank-you enough for all you did to make Emma’s journey here safe and secure. Also thanks for the phone call last evening.Best Regards,Cyndi.
Gus – Australia to Hawaii: HE IS GREAT! Gus was scared when we first picked him, but who could blame him? The drive to Mom’s from the airport took ten minutes, Louis was with us. At moms I had to lift him out of the kennel, spoke soothingly to him and I’d say within 15 minutes he was happy and jumping around. We stayed there about an hour and now we are home. He is very attached to Ginger and he likes the idea of Louis, now we need to convince Louis! We will all take a nap in a little bit. Fay, thank you he is lovely and we could not be happier. PETS did everything correctly and it went very smooth with the whole import end of it. Thanks again Tim. Aloha & will give you a update in a few days. Love from the two dogs, Ginger, myself and Nicolas our human baby.